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Missed-call downtime calculator
Model revenue lost to missed after-hours breakdown calls — hours down, cost-per-hour, and recoverable lift when Claire answers. This is an answer-rate leak model, not the in-app fleet schedule downtime panel.
Estimated annual leak (missed calls)
$711,360
Weekly leak ≈ $13,680
Recoverable at 55% lift: $391,248/yr
Illustrative missed-call model — downtime cost + a fraction of lost tickets. Not a guarantee. Distinct from schedule/unit unavailability in the dashboard.
Claire books the repair. These tools sharpen the shop.
VIN on the unit, honest parts markup, and missed-call leak math belong in the same system that answers the roadside call — not bolted onto Fullbay with a Chrome extension.