Your agent, your voice
- You pick Felix2 and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and piano & safe moving intake in your language
Built around your shop — not bolted on
By the time they hang up, the grand piano relocations is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your piano & safe moving catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialThe first company to quote wins 70% of specialty move jobsAvg ticket: $850 average specialty move
Anatomy of a Lost Job
7:15 PM - Urgent Call
A homeowner calls about moving a grand piano down two flights of stairs.
7:30 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,200
Estimated Opportunity Lost
The Old Way:
Losing Moves to Voicemail.
The customer describes 'three small steps' over the phone. Your crew arrives to find a 14-step spiral staircase with a 90-degree landing. The powered stair-climber they need is sitting at the warehouse 40 minutes away, and the customer watches your crew drive off empty-handed.
Your office manager spends 45 minutes on the phone calculating the cubic weight of a 7-foot antique armoire. The customer says 'I am just price shopping,' and you have burned $37.50 in unbillable labor on a dead lead.
Your two-man crew drags a 600-pound gun safe across a $5,000 Brazilian cherry hardwood floor instead of using a piano board. The 12-foot gouge triggers a $3,200 insurance claim and a scathing 1-star online review.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Felix2 holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A homeowner calls about moving a grand piano down two flights of stairs.
7:15 PM - Instant Answer
Felix2 answers instantly and qualifies the lead.
7:17 PM - Job Booked
Item dimensions and access details captured. Specialty crew scheduled.
Bottom Line
+$1,200
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Felix2 · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your piano & safe moving operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Piano & Safe Moving markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for piano & safe moving.
Meet Felix2
Your AI Voice Agent for Piano & Safe Moving
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Piano & Safe Moving — why missed calls hurt
Market reality
A homeowner stares at an 800-pound gun safe wedged in a basement with a narrow, twisting staircase and calls three movers. The first company to text back a confident, accurate quote wins the $950 job 70% of the time—because nobody wants to price-shop when 800 pounds of steel is blocking their renovation.
How Felix2 wins the job
A homeowner calls at 6 PM needing an 800-pound gun safe moved from a basement to a new house across town. The AI agent answers, asks for the exact safe make and model, the stair count at both locations, and whether any 90-degree turns exist. The logic tree cross-references the safe model against a weight database, determines the job requires a three-man crew with a powered stair-climber, and calculates a $950 quote. It texts the firm price to the homeowner within 90 seconds. The customer accepts via the secure payment link. The scheduling engine books Saturday at 8 AM and adds 'Powered Stair-Climber,' 'Piano Board,' and 'Door Frame Pads' to the crew's digital equipment manifest. Saturday morning, the crew arrives fully loaded, pads every doorway, and moves the safe without a scratch. The platform automatically emails the receipt and a direct link to leave a 5-star review.
Frequently Asked Questions
How does the AI agent generate accurate quotes for heavy or oversized items?
The intake logic tree captures the item make and model, dimensions, weight class, floor levels at both locations, and stairway turn angles. It cross-references the weight against crew-size and equipment requirements in a pricing matrix, then generates a firm dollar quote and texts it to the customer within 90 seconds.
Ready to run piano & safe moving from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo