Your agent, your voice
- You pick Frost and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and meal prep & delivery intake in your language
Built around your shop — not bolted on
Skip, pause, and a numbered pick — charged on the call, on this week's cook sheet.
Frost writes the Independent Kitchen OS week: freeze, allergens, pack-by-route. Not a diner portal they have to remember to open.
14-daytrialAverage meal prep subscriber churns in 8-12 weeks without proactive engagementAvg ticket: $75 average weekly subscription
Anatomy of a Lost Job
7:15 PM - Urgent Call
A client calls to start a weekly meal prep plan for a specific dietary need.
8:00 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$250
Estimated Weekly Order Lost
The Old Way:
Losing Orders to Voicemail.
Thursday midnight is the order cutoff. A glitch delays the final count by 2 hours, and the chef buys Friday groceries based on Tuesday's numbers—50 fewer chicken breasts than needed, stalling the entire Sunday assembly line at meal #340 out of 500.
Thirty percent of subscribers request keto, paleo, or high-protein modifications. The kitchen prep sheet becomes a chaotic spreadsheet where one mislabeled container sends a dairy-free client to the ER with an allergic reaction.
A fitness client expecting a Monday 7:30 AM cooler drop at her gym opens an empty lobby at 7:45 AM. The driver hit traffic and won't arrive until noon—the client cancels her $75 weekly subscription before lunch.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live menu, allergens, and drop type — not a script that says someone will call you back.
Books it on the production board
Confirmed job, not a voicemail. Frost holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The kitchen sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A client calls to start a weekly meal prep plan for a specific dietary need.
7:15 PM - Instant Answer
Frost answers instantly and qualifies the lead.
7:17 PM - Job Booked
Dietary preferences and delivery schedule confirmed. First order locked.
Bottom Line
+$250
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the kitchen's phone.
01
Call
Twilio number or the website widget
02
Answer
Frost · 29+ languages · first ring
03
Quote
Live menu, allergens, and drop type
04
Book
Confirmed on the production board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + kitchen's phone
Your meal prep & delivery operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the production board
CRM, quotes & jobs
- Intake and menu, allergens, and drop type the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Built for meal prep & delivery
Trade-specific workflow — on top of the shop OS above. Not a bolt-on module catalog.
Frost on ring 1
Skip, pause, swap, numbered SMS picks, gift-card redeem, and Stripe on the call. Not a generic receptionist.
Independent Kitchen OS
Thursday freeze, cook sheet, shopping list, allergen hard-hold, pack-by-route, bag scan. First kitchen week is the proof — we do not claim Sprwt UI leadership yet.
Diner extras, not a second form
Diet, allergens, macros, household, and drop type live on the subscriber record. The storefront auto-filters the plate.
Gym / dorm cooler drops
Drop type is first-class. Market Pounce sells cooler accounts. Occupancy on the site, not a checkbox.
Living plate margin
Open-week GP on the production board — ingredient + labor + pack, not a static recipe PDF.
Unlimited users
Published $299+. $0/seat. Same tenant can run hood cleaning.
Meal Prep & Delivery markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for meal prep & delivery.
Meet Frost
Your AI Voice Agent for Meal Prep & Delivery
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Meal Prep & Delivery — why missed calls hurt
Market reality
A fitness client opens her meal prep app at 11 PM Thursday to switch her subscription from high-carb to keto and add three meals for her husband. If the system can't process that change before the kitchen's Friday morning grocery run, the chef buys 50 pounds of sweet potatoes nobody ordered and skips the avocado oil the new keto client needs.
How Frost wins the job
At 11 PM Thursday, a subscriber texts Frost to switch to keto and add 3 high-protein meals for her husband. Frost calls manage_meal_plan, bills the add-on, and the Independent Kitchen OS week drops the old plate from the cook sheet if cutoff has not frozen cooking. Another client texts 'pause for vacation.' Frost pauses billing and the box leaves Sunday's pack-by-route list. The chef still confirms the grocery list Friday morning — first kitchen week is the acceptance test, not a claim that we already out-UI Sprwt.
Why businesses switch from the alternatives
vs Sprwt
Kitchen OS with demo-gated pricing — no inbound AI that books, pauses, and collects
Full comparison
vs GoPrep
Storefront + production reports — no Frost on the phone, transaction caps on cheaper plans
Full comparison
vs MealPrepZone
AI labels and a template site — weak live phone and B2B cooler drops
Full comparison
vs KitchenStack
Owner-built cook plan — no receptionist, no gym/dorm SDR motion
Full comparison
vs KitchenFuel
Storefront-first at published CA$250+ — no US gym outreach or deposit-on-call
Full comparison
vs Bottle
Guided launch community — demo-gated, no inbound AI receptionist
Full comparison
vs Flambia
Prepaid production OS — founder-led, not a US ring-1 voice agent
Full comparison
vs Shopify + Recharge
Great checkout — no Thursday freeze, cook sheet, or Frost
Full comparison
vs Onfleet
Last-mile only — not a kitchen OS and not a receptionist
Full comparison
Frequently Asked Questions
How does Frost process skip, pause, and meal picks from a text or a call?
Frost is the meal-prep agent on voice and SMS. Numbered replies (1-9) write this week's picks. Skip and pause hit the same Independent Kitchen OS week as the diner portal — after Thursday freeze, skip still drops the cook sheet until cooking starts. First kitchen week is the proof; we do not claim Sprwt-level UI polish yet.
Ready to run meal prep & delivery from first ring to the kitchen's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo