Your agent, your voice
- You pick Fern and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and mailbox installation intake in your language
Built around your shop — not bolted on
By the time they hang up, the concrete post hole digs is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your mailbox installation catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialOperators routing install crews with automated dispatch cut drive-time per job by 27 minutes on averageAvg ticket: $225 average installation
Anatomy of a Lost Job
7:15 PM - Urgent Call
HOA requires a new architectural mailbox — violation fine doubles if not installed within 30 days.
7:00 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
The installer mounts the mailbox 3 inches above the USPS 41-to-45-inch height window. The mail carrier refuses delivery the next morning, and the installer returns to dig out cured concrete and re-pour for free.
The post-hole digger strikes a 1-inch PVC sprinkler line 8 inches below grade, turning a $200 profit into a $500 irrigation repair bill and a furious homeowner.
A snowplow snaps a wooden 4x4 post at 6:00 AM Saturday. The homeowner calls 6 handymen before 8:00 AM looking for a same-day fix—whoever answers first gets the $225 job.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Fern holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
HOA requires a new architectural mailbox — violation fine doubles if not installed within 30 days.
7:15 PM - Instant Answer
Fern answers instantly and qualifies the lead.
7:17 PM - Job Booked
Install scheduled. Mailbox style and post type confirmed via SMS. Installer reserved.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Fern · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your mailbox installation operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Mailbox Installation markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for mailbox installation.
Meet Fern
Your AI Voice Agent for Mailbox Installation
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Mailbox Installation — why missed calls hurt
Market reality
A delivery truck backs into a brick mailbox column at 3:00 PM on a Friday, and the homeowner realizes they will not receive Saturday mail unless someone pours a new 60-pound concrete footing by morning. Mailbox installations run $150 to $450, and margins survive only when 4 jobs are stacked in the same zip code on the same truck.
How Fern wins the job
A homeowner's cedar mailbox post is snapped by a plow truck on Friday at 4:10 PM. They call in a panic about missing Saturday mail. The AI agent answers on the first ring, texts a visual catalog of galvanized steel and pressure-treated wood replacement options, and the homeowner taps to select a $225 steel post package. The routing engine finds a technician with a Saturday 7:30 AM opening 3.2 miles from the address, locks the appointment, and processes payment through a secure link—all in under 3 minutes.
Frequently Asked Questions
How does the system ensure the mailbox meets USPS height regulations?
The AI agent texts the homeowner a prompt to photograph their curb face with a tape measure visible. It reads the curb height from the photo metadata and calculates the exact post-cut length needed to place the mailbox bottom between 41 and 45 inches above street level. That measurement is written directly into the technician's mobile work order.
Ready to run mailbox installation from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo