Your agent, your voice
- You pick Lena and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and garage door intake in your language
Built around your shop — not bolted on
The stuck door is quoted, booked, and on the tech's phone — opener brand and all.
DispatchNode takes the brand and the track issue, prices from your catalog, and the repair is on the board before they call the next door company.
14-daytrial70% of Americans use their garage door as their primary home entry pointAvg ticket: $375 average service call
Anatomy of a Lost Job
7:15 PM - Urgent Call
Garage door won't open — car is trapped inside and homeowner needs to get to work.
6:32 AM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$1,800
Estimated Opportunity Lost
The Old Way:
Losing Jobs to Voicemail.
Your dispatcher manually tracks 14 open emergency tickets in a spreadsheet. A torsion spring snap comes in at 6:45 AM, but the ticket sits in row 9 behind lower-priority tune-ups—costing you a $385 emergency repair plus the $1,200 full-door upsell the homeowner hands to the competitor who answered first.
Torsion springs store lethal kinetic energy under extreme tension. Dispatching a junior apprentice without specific high-tension safety certification exposes your business to a $2M+ catastrophic injury lawsuit.
A technician arrives at a house and discovers the opener requires a proprietary circuit board that isn't on the truck. An unpaid 45-minute drive to the supply house burns $35 in gas and pushes the next two appointments back by an hour.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live opener brand and track issue — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Lena holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Garage door won't open — car is trapped inside and homeowner needs to get to work.
7:15 PM - Instant Answer
Lena answers instantly and qualifies the lead.
7:17 PM - Job Booked
Emergency repair dispatched. Safety instructions sent via SMS. Technician ETA confirmed.
Bottom Line
+$1,800
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Lena · 29+ languages · first ring
03
Quote
Live opener brand and track issue
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your garage door operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and opener brand and track issue the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Garage Door markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for garage door.
Meet Lena
Your AI Voice Agent for Garage Door
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Garage Door — why missed calls hurt
Market reality
A torsion spring snaps at 6:45 AM, and a homeowner's commuter car is trapped inside a 400-pound steel door they can't manually lift. They call the first garage door company on Google, hear a voicemail, and dial the next listing within 6 seconds. That $385 spring replacement — plus the $1,200 full-door upsell — is gone before your tech finishes his coffee.
How Lena wins the job
A homeowner's garage door spring snaps at 6:45 AM, trapping their car inside. They call your number. The AI agent answers on the first ring, asks 'Is the door completely stuck or can you manually lift it?' and captures the door width, height, and spring type. The routing engine scans live GPS positions and dispatches the closest certified on-call technician with a 22-minute ETA. The platform texts the homeowner: 'Your tech is 3.2 miles away in a white van — ETA 22 minutes.' The tech swaps both torsion springs, balances the tracks, and charges $385. Before the tech pulls out of the driveway, the platform texts the homeowner a digital invoice with a secure payment link, logs the spring part number with a 1-year warranty tag in the CRM, and schedules an automated tune-up reminder for exactly 365 days later.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the AI agent handle emergency calls at 3 AM when the office is closed?
The AI agent answers immediately at any hour, asks triage questions to confirm whether the car is trapped or the door is partially open, and routes the emergency dispatch directly to the on-call technician's phone with a pre-built text containing the homeowner's address, door dimensions, and gate code.
Ready to run garage door from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo