Your agent, your voice
- You pick Tessa and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and furniture assembly intake in your language
Built around your shop — not bolted on
By the time they hang up, the cam-lock flat pack builds is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your furniture assembly catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial80% of jobs booked within 2 days of deliveryAvg ticket: $175 average assembly job
Anatomy of a Lost Job
7:15 PM - Urgent Call
Just received a boxed nursery crib — baby due in 2 weeks, can't figure out the instructions.
8:10 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$250
Estimated Opportunity Lost
The Old Way:
Losing Bookings to Voicemail.
A technician drives 22 miles to build a $120 bookcase, spends $18 in fuel, and nets $4.50 an hour after travel time—turning a profitable Tuesday into a break-even day.
The customer described the job as 'a small desk,' but the box contains a 200-piece modular L-shaped workstation with cam-lock joints, adding 90 minutes the technician never quoted.
A delivery truck drops off three boxes 2 days late on a Wednesday evening. The original Monday appointment is gone, and the office spends 35 minutes on the phone manually reshuffling three other jobs to open a new slot.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Tessa holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Just received a boxed nursery crib — baby due in 2 weeks, can't figure out the instructions.
7:15 PM - Instant Answer
Tessa answers instantly and qualifies the lead.
7:17 PM - Job Booked
Assembly visit booked. Item details confirmed via SMS. Assembler scheduled for tomorrow.
Bottom Line
+$250
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Tessa · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your furniture assembly operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Furniture Assembly markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for furniture assembly.
Meet Tessa
Your AI Voice Agent for Furniture Assembly
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Furniture Assembly — why missed calls hurt
Market reality
Three 80-pound flat-pack boxes land on a doorstep at 6:00 PM, and the homeowner realizes the instructions are 47 pages of wordless diagrams. A single assembly job pays $175, so profitability depends on clustering 5 to 7 stops into one tight daily route instead of driving 25 miles between lone bookshelf builds.
How Tessa wins the job
A customer receives a 15-drawer dresser in two 100-pound boxes on Thursday night and calls at 8:20 PM. The AI agent identifies the exact retailer SKU from the barcode number the customer reads aloud, calculates a 120-minute build time from the parts database, and slots the job into a Friday 2:00 PM route stop that sits only 2.8 miles from the previous appointment. It charges the $180 flat rate through a secure payment link and texts the technician a pre-loaded checklist of the 14mm cam bolts most frequently missing from that SKU.
Frequently Asked Questions
How does the system know which replacement hardware to bring for missing factory parts?
The AI agent maps the retailer SKU against an internal database of known missing-hardware rates for 1,200+ flat-pack models. When the SKU flags a model with a 30%+ defect rate on cam-lock bags, the routing engine automatically adds a 500-piece metric hardware kit to the technician's truck manifest before dispatch.
Ready to run furniture assembly from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo