Your agent, your voice
- You pick Lyric and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and firewood delivery intake in your language
Built around your shop — not bolted on
By the time they hang up, the seasoned cord drops is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your firewood delivery catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrial70% of firewood revenue is earned in a 5-month heating seasonAvg ticket: $285 average delivery
Anatomy of a Lost Job
7:15 PM - Urgent Call
A homeowner calls to order two cords of seasoned firewood before the first cold weekend.
5:00 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$500
Estimated Order Lost
The Old Way:
Losing Orders to Voicemail.
The first 35-degree night dumps 80 calls onto a single phone line in 3 hours. Every caller who hears a voicemail greeting hangs up, taps the next Google result, and hands a $300 cord sale to whichever competitor picks up first.
A homeowner orders a face cord, receives it, and immediately posts a 1-star review claiming it's 'not enough wood.' He doesn't understand that a face cord is 4x8x16 inches, not a full 4x4x8 cord—the chargeback costs $300 plus the dispute fee.
A dump truck arrives at a suburban house with a decorative stone archway over the driveway. The 10-foot clearance blocks the bed from lifting—the driver hand-carries 128 cubic feet of oak, burning 2 hours of labor for a $285 delivery.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Lyric holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A homeowner calls to order two cords of seasoned firewood before the first cold weekend.
7:15 PM - Instant Answer
Lyric answers instantly and qualifies the lead.
7:17 PM - Job Booked
Cord count and wood type selected. Delivery scheduled to address.
Bottom Line
+$500
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Lyric · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your firewood delivery operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Firewood Delivery markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for firewood delivery.
Meet Lyric
Your AI Voice Agent for Firewood Delivery
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Firewood Delivery — why missed calls hurt
Market reality
The first frost hits on a Friday evening. Between 6 PM and 9 PM, 23 homeowners Google 'firewood delivery near me' and start calling. The operator whose system answers all 23 calls simultaneously, explains that a face cord is a 4x8-foot stack, and books $6,500 in deliveries captures an entire weekend's revenue. The operator watching TV with the phone on silent wakes up Saturday to 23 missed calls and zero bookings.
How Lyric wins the job
On the first frosty Friday, 23 callers ring in simultaneously. The AI agent answers every one, asks each caller whether they need a face cord (4x8x16) or a full cord, and captures driveway clearance height. It books a Tuesday dump delivery for one customer at $175 plus a $50 stacking fee, texts a secure payment link for $225, and collects payment in 90 seconds. It then up-sells a second delivery for January at the current price—locking in a $450 lifetime value from a single caller while the owner is out driving the dump truck.
Frequently Asked Questions
How does the AI agent educate customers on firewood sizing to prevent disputes?
The AI agent walks callers through exact dimensions—a face cord measures 4 feet high by 8 feet long by 16 inches deep. It routes restaurant owners asking about pizza-oven wood to kiln-dried hardwood SKUs and backyard firepit buyers to lower-cost mixed softwood, matching the product to the use case before the order confirms.
Ready to run firewood delivery from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo