Your agent, your voice
- You pick Axel and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and carpet cleaning intake in your language
Built around your shop — not bolted on
By the time they hang up, the pet stain removals is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your carpet cleaning catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialConsistent 12-month cleaning reminders increase customer retention by 40%Avg ticket: $275 average residential cleaning
Anatomy of a Lost Job
7:15 PM - Urgent Call
Red wine spilled on white carpet before a dinner party tomorrow night.
9:30 PM — No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$350
Estimated Opportunity Lost
The Old Way:
Losing Bookings to Voicemail.
November and December holiday rushes jam your calendar for 4 straight weeks, but by mid-July your $45,000 truck-mounted extractor sits idle in the parking lot generating zero revenue while you still make the $800 monthly equipment payment.
Your technician cleans 3 bedrooms and walks out the door without ever mentioning the visible pet urine stains or the stained sofa cushions — leaving $195 in add-on revenue sitting on the living room floor.
You book a 3rd-floor apartment cleaning, but the truck-mounted hose only reaches 200 feet. The tech cancels the job, drives 40 minutes back to the shop, swaps for a portable machine, and returns — burning 2 hours and $45 in fuel before cleaning a single fiber.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Axel holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
Red wine spilled on white carpet before a dinner party tomorrow night.
7:15 PM - Instant Answer
Axel answers instantly and qualifies the lead.
7:17 PM - Job Booked
Emergency clean booked. Stain care instructions sent via SMS. Technician confirmed for tomorrow morning.
Bottom Line
+$350
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Axel · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your carpet cleaning operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Carpet Cleaning markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for carpet cleaning.
Meet Axel
Your AI Voice Agent for Carpet Cleaning
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Carpet Cleaning — why missed calls hurt
Market reality
A homeowner calls Tuesday wanting 3 bedrooms cleaned before a Friday dinner party. Your technician is running a truck-mounted extractor at a house across town and can't answer the phone. The $275 cleaning — plus the $45 pet treatment upsell the homeowner would have said yes to — goes to the competitor who picked up on the second ring.
How Axel wins the job
A homeowner calls Tuesday to get 3 bedrooms cleaned before a Friday dinner party. The AI agent confirms 800 square feet and asks: 'Do you have any pets that might have left spots on the carpet?' The homeowner says yes. The AI agent automatically adds a $45 enzyme treatment to the quote, bringing the total to $275. The scheduling engine books a Wednesday 2 PM slot exactly 1.5 miles from the previous job, minimizing drive time. The platform texts the homeowner a pre-arrival checklist: vacuum high-traffic lanes, move fragile lamps off the floor, confirm the driveway is clear for a full-size van. When the tech finishes extracting at 4:30 PM, the system sends a drying instruction text: 'Carpets dry in 6 hours — turn on ceiling fans and set AC to 72 degrees.' Exactly 330 days later, the platform texts the homeowner a 15% loyalty discount with a one-tap booking link for their annual cleaning.
Why businesses switch from the alternatives
Frequently Asked Questions
How does the AI agent drive add-on revenue on every single booking call?
The AI agent runs a keyword detection script during intake. If the caller mentions 'pets', it automatically quotes a $45 enzyme odor treatment. If they mention 'stairs', it adds a $35 protective sealant. The upsell logic fires before the appointment is confirmed, locking in higher revenue without relying on the technician to sell on-site.
Ready to run carpet cleaning from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo