Your agent, your voice
- You pick Union and the speaking voice — or clone yours
- Callers hear your shop, not a generic receptionist
- Knowledge base, pronunciation, and backflow preventer testing intake in your language
Built around your shop — not bolted on
By the time they hang up, the pressure differential checks is quoted, booked, and on the tech's phone.
Not an AI receptionist bolted onto someone else's software. DispatchNode prices from your backflow preventer testing catalog and rules, books the job on the board, collects Stripe, and the tech sees it on their phone.
14-daytrialAnnual testing required by EPA for 15M+ devicesAvg ticket: $150 average backflow test
Anatomy of a Lost Job
7:15 PM - Urgent Call
A property owner calls about a city backflow compliance notice due in 10 days.
4:15 PM – No Answer
"Please leave a message or press 1 for..."
7:18 PM - Lead Hangs Up
Searches Google, hires a competitor who answers.
Bottom Line
-$175
Estimated Opportunity Lost
The Old Way:
Losing Tests to Voicemail.
Water utilities print a hard shutoff date on every compliance notice. Property managers flood your lines exactly 14 days before that cutoff, and the contractor who answers first locks down the entire building's test schedule.
Driving 45 minutes across town to test a single 2-inch Wilkins valve on a strip mall incinerates your profit margin. You must cluster 10 to 12 tests in the same zip code every day to stay above breakeven.
You have exactly 10 calendar days to file physical gauge readings with the city water desk after the test. Fumbling the paperwork triggers a violation notice addressed to the property owner—with your company name on it.
Quote, book, collect, and dispatch — on one call
Quotes from your catalog
Live catalog and rules — not a script that says someone will call you back.
Books it on the board
Confirmed job, not a voicemail. Union holds the slot, then writes it onto the board.
Collects, then dispatches
Stripe before hang-up. The tech sees the job, the map, and the notes on their phone.
Anatomy of a booked job
7:15 PM - Urgent Call
A property owner calls about a city backflow compliance notice due in 10 days.
7:15 PM - Instant Answer
Union answers instantly and qualifies the lead.
7:17 PM - Job Booked
Device location and type confirmed. Certified tester scheduled.
Bottom Line
+$175
Revenue Captured While You Slept
Configured to your trade
Call → quote → book → deposit → dispatch
Not a receptionist bolted onto someone else's software. One agent, your rules — on the phone and the widget — and the job lands on the tech's phone.
01
Call
Twilio number or the website widget
02
Answer
Union · 29+ languages · first ring
03
Quote
Live catalog and rules
04
Book
Confirmed on the board
05
Deposit
Stripe before hang-up
06
Dispatch
Map + tech's phone
Your backflow preventer testing operation — not just the phone
Intake, catalog, and dispatch in your terms. The same person on the call and the widget. Unlimited techs and office.
Dispatch & calendar
- Live map, travel buffers, recurring routes
- Time clock with GPS; availability on the call
- Holds a slot, then books it onto the board
CRM, quotes & jobs
- Intake and catalog and rules the way your shop already talks
- Estimates the customer approves by text
- Jobs created from the call transcript
Get paid
- Invoices + Stripe links, including mid-call deposits
- A/R dunning, job costing, 1099 contractor payouts
- QuickBooks Online & Xero on Starter+
In the field
- Native iOS & Android — no per-tech fee
- photos, signatures, and checklists
- Before/after PDFs and on-my-way ETAs
The customer
- No-login portal from an SMS link
- Pay, approve quotes, reschedule, see ETA
- Reminders, review asks, agreement renewals
Contracts & cadence
- Service agreements with e-sign review
- Recurring jobs generated on a cadence
- 60 / 30 / 7-day renewal reminders
Shop, parts & fleet
- Pricebook, inventory, vendors, serialized assets
- Bay, counter, or warehouse when you need them
- Vehicles, equipment, optional telematics
Office, team & growth
- 11 roles, audit log, website & campaigns
- Google + Outlook calendars; Gusto time sync
- REST + MCP API on Starter — your catalog, your terms
Live today Stripe · Twilio · QuickBooks Online · Xero · Gusto · Google Calendar · Outlook · Slack · CallRail · Lob · Mapbox / Google Maps · REST + MCP
Backflow Preventer Testing markets
Local AI dispatch pages for top metros — same shop OS, city-specific operating context.
New York · Los Angeles · Chicago · Houston · Phoenix · Philadelphia · San Antonio · San Diego · Dallas · Austin · Jacksonville · San Jose · Fort Worth · Columbus · Charlotte · Indianapolis · San Francisco · Seattle · Denver · Nashville · Oklahoma City · El Paso · Washington · Las Vegas
More metros at /locations · each city page is self-canonical for backflow preventer testing.
Meet Union
Your AI Voice Agent for Backflow Preventer Testing
Answers the phone, asks for their street address, texts them a deposit link, and drops the confirmed job into your schedule.
Backflow Preventer Testing — why missed calls hurt
Market reality
A commercial property manager stares at a city notice threatening to shut off the main water valve in 14 days if 12 backflow devices are not tested and certified. Every frantic call that hits voicemail sends that $1,800 batch of compliance tests to the competitor who picked up.
How Union wins the job
A property manager dials on June 10th needing 12 backflow devices tested before the city's June 30th shutoff deadline. The AI agent answers on the first ring, captures every valve location and device size, and queries the technician database for gauge-certified testers. The routing engine pins all 12 addresses on a geographic grid, eliminates backtracking, and compresses the tests into a 3-day sprint across two adjacent zip codes. A webhook fires a secure payment link for the $1,800 batch invoice. The technician knocks out 4 tests per day with zero redundant driving, and the system auto-generates the city-formatted compliance report before the paperwork deadline.
Frequently Asked Questions
How does the routing engine eliminate dead windshield time on high-volume testing days?
The routing engine pins every valve address on a geographic grid, calculates the shortest drive path between stops, and clusters 10 to 12 tests into the same zip code per day. It drops mandatory drive-time buffers between appointments so technicians never backtrack across town, squeezing 2 to 3 extra billable tests into each route.
Ready to run backflow preventer testing from first ring to the tech's phone?
No contracts. Cancel anytime.
See AI dispatch handle a live call — free 30-min demo